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Terms of Service

Last updated: March 4, 2026

Notice: This document is a draft and should be reviewed by a qualified attorney before being relied upon as a legally binding agreement.

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Inkline ("we," "us," or "our"), governing your access to and use of the Inkline platform located at https://inkline-docs.vercel.app (the "Service").

By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, you must not access or use the Service.

2. Description of the Service

Inkline is a software-as-a-service (SaaS) platform that enables users to create, manage, and send professional business proposals. The Service includes:

  • AI-powered proposal generation using third-party language models
  • A rich text editor for customizing and refining proposal content
  • Shareable proposal links for client review
  • Digital signature collection from proposal recipients
  • Payment processing for proposal-based invoicing via Stripe

3. Account Terms

3.1 Eligibility

You must be at least 18 years of age to create an account and use the Service. By registering, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

3.2 Account Registration

You must provide accurate, current, and complete information during registration. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access to or use of your account.

3.3 Account Security

We are not liable for any loss or damage arising from your failure to protect your account credentials. You may not share your account or allow others to access the Service using your login information.

4. Acceptable Use

You agree not to use the Service to:

  • Create, transmit, or store any content that is unlawful, fraudulent, threatening, defamatory, obscene, or otherwise objectionable
  • Generate proposals containing false or misleading information intended to deceive recipients
  • Send unsolicited bulk proposals (spam) or use the Service for mass-marketing purposes without recipient consent
  • Attempt to reverse-engineer, decompile, disassemble, or otherwise derive the source code of the Service
  • Interfere with, disrupt, or compromise the integrity or performance of the Service or its underlying infrastructure
  • Access or attempt to access another user's account, data, or proposals without authorization
  • Use automated systems (bots, scrapers, crawlers) to access the Service except through our published APIs
  • Violate any applicable local, state, national, or international law or regulation

We reserve the right to suspend or terminate your account if we determine, in our sole discretion, that you have violated these acceptable use provisions.

5. Payment Terms

5.1 Pricing

Inkline uses a per-proposal pricing model. Fees are displayed in your dashboard before you initiate any paid action. All prices are quoted in U.S. dollars unless otherwise specified.

5.2 Billing and Payment Processing

Payments are processed securely through Stripe, our third-party payment processor. By making a payment, you also agree to Stripe's Terms of Service. Inkline does not store your credit card information directly; all payment data is handled by Stripe in compliance with PCI-DSS standards.

5.3 Refunds

Payments for completed proposal transactions are generally non-refundable. If you believe a charge was made in error, please contact us at support@inkline-docs.vercel.app within 30 days of the charge. We will review refund requests on a case-by-case basis.

5.4 Price Changes

We reserve the right to change our pricing at any time. Price changes will not apply retroactively to proposals already created or transactions already completed. We will provide reasonable notice of material pricing changes via email or through the Service.

6. Intellectual Property

6.1 Your Content

You retain all ownership rights to the content you create, upload, or generate through the Service, including proposal text, images, logos, and line items ("User Content"). By using the Service, you grant us a limited, non-exclusive license to store, process, and display your User Content solely for the purpose of providing the Service to you.

6.2 AI-Generated Content

Proposals generated with AI assistance are derived from your inputs and prompts. You are responsible for reviewing, editing, and approving all AI-generated content before sending it to recipients. We do not guarantee the accuracy, completeness, or legal sufficiency of AI-generated content.

6.3 Our Platform

The Service, including its design, code, features, trademarks, and documentation, is the exclusive property of Inkline and is protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any right, title, or interest in the Service beyond the limited right to use it in accordance with these Terms.

7. Digital Signatures

The Service allows proposal recipients to sign proposals digitally. When a recipient signs a proposal, we record the signature image, the signer's name, IP address, and the timestamp of the signing event. Both parties agree that digital signatures collected through the Service are intended to indicate acceptance of the proposal terms.

Inkline does not provide legal advice regarding the enforceability of digital signatures in your jurisdiction. You are responsible for ensuring that digital signatures meet the legal requirements applicable to your specific use case.

8. Termination

8.1 Termination by You

You may terminate your account at any time by contacting us at support@inkline-docs.vercel.app. Upon termination, your access to the Service will cease and your data will be scheduled for deletion in accordance with our Privacy Policy.

8.2 Termination by Us

We may suspend or terminate your account at any time, with or without notice, if we reasonably believe you have violated these Terms or if continued provision of the Service becomes impractical or unfeasible for any reason.

8.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. We will retain your data for a reasonable period (typically 30 days) to allow you to export your proposals and related content. After this retention period, your data will be permanently deleted from our systems, except where retention is required by law.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not warrant the accuracy or reliability of AI-generated content or any results obtained through the use of the Service.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL INKLINE, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your access to, use of, or inability to use the Service
  • Any conduct or content of any third party on the Service
  • Any content obtained from the Service
  • Unauthorized access, use, or alteration of your transmissions or content

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED U.S. DOLLARS ($100), WHICHEVER IS GREATER.

11. Indemnification

You agree to indemnify, defend, and hold harmless Inkline and its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or expenses (including reasonable attorney's fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party right, including intellectual property or privacy rights; or (d) any content you create or distribute through the Service.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Any dispute arising out of or relating to these Terms or the Service shall be resolved exclusively in the state or federal courts located in Delaware. You consent to the personal jurisdiction and venue of such courts and waive any objection to inconvenient forum.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or by posting a prominent notice within the Service at least 30 days before the changes take effect. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms.

14. General Provisions

Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Inkline regarding the Service.

Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

Waiver. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

Assignment. You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

15. Contact Information

If you have any questions about these Terms, please contact us at:

Email: support@inkline-docs.vercel.app